Privacy Notice (General Coach Hire, Excursions & Tours)
This privacy notice sets out how Jones Motors (Login) Ltd. uses and protects any information you give to us. Jones Motors (Login) Ltd. is committed to protecting your privacy and will only use any information given to us in accordance with this privacy notice.
What is personal data:
Personal data can be defined as any information about you that is identifiable as you for example, name, email, address
What we collect:
· Name and title
· Address and email
· Contact details phone and/or mobile
· Preferences & Interests
· Any special requests, for example dietary information.
This information we collect about you will only be used lawfully in conjunction with the General Data Protection Regulations 2018.
What we do with the information you provide:
· We will use the information you have provided for administrative and customer care purposes so that we may carry out our obligations to you in respect of your booking.
· We will use the information to receive and process any necessary payments and provide confirmations/invoices relating to that payment.
· To inform you of any changes to the service being provided by us.
· To provide you with details of new tours, destinations, offers and any other service that we feel may be of interest to you. We will only contact you if you have given consent for us to do so.
Passing onto your information to 3rd parties:
· We will only pass on the relevant information supplied to us to our suppliers (hotels, tour operators, ferries)
where necessary for the purpose of booking your holiday.
· We will only provide your information to public authorities such as customs/immigration if required by them or as required by law.
· We will not pass your details onto any other 3rd party for any other reason than those stated above.
Consent
The legal basis for processing your data is based upon your specific consent, performance of a contract and our legitimate interest. We may use your name and email or address details you have given us to tell you about our own products and services which we think may be of interest to you. When making a booking over the telephone you will be asked whether you wish to consent to receiving any marketing material and in which format, post or email, this consent will be logged in your booking and you may remove this consent at any time. Emails will contain a statement asking you to supply consent if you wish to receive further communication and any further communication will contain the option of unsubscribing.
Unless otherwise required by law, your data will be stored for a period of 3 years after our last contact with you, after which point your data will be deleted.
Your Rights
· You have a right to request a copy of the personal information we hold about you. If you have any questions regarding the data we store out contact details are as follows:
Jones Motors (Login) Ltd
Login
Whitland
Carmarthenshire
SA34 0UX
Tel: 01437 563277
Email: endaf@joneslogin.co.uk
· You also have the right to have your data deleted and for us to stop using it. To have your data removed or rectified please contact: endaf@joneslogin.co.uk
· You will have provided consent for us to contact you in regards to our own marketing purposes, you have the right to withdraw that consent at any time and if you wish to do so then please contact the office on the above address of by the email given.
· If you have any concerns about how we handle your data, or would like to make a complaint you may do so by contacting The Information Commissioners Office at https://ico,org.uk/concerns/
Protection of Personal Data
Jones Motors (Login) Ltd take precautions which include administrative, technical and physical measures to safeguard your Data against loss, theft, misuse, as well as unauthorised access, disclosure, alteration and destruction.
Jones Motors (Login) Ltd uses industry standard effort to safeguard data including firewalls & SQL. We have implemented reasonable administrative, technical and physical security measures to protect against the loss, misuse or alteration of your Data.
Privacy Notice (School Transport)
1. Why do we collect and keep your personal information?
We collect and use your personal information so that we can identify who is eligible for transport services and to ensure that appropriate provision is provided.
The Processing of your data is:
· Because we have a legal obligation to do so
· Because it is necessary for the performance of this public task to do so
2. How Information about you is used.
The information that you provide will be processed according to the General Data Protection Regulations 2016, Transport Act 2000 and Learner the Travel Wales Measure 2008.
We have a duty to protect the public funds we administer and may use the information provided by you on this form to ensure that you are eligible for transport and to ensure that suitable transport is provided. We will cross check the information with other sections of Pembrokeshire County Council.
We will also make any disclosures required by law and we may also share this information with other bodies responsible for detecting/preventing fraud or auditing/administering public funds to ensure money is targeted and spent in the most appropriate and cost-effective way. In order to achieve this, details of who requires transport and the pick-up/drop-off locations will need to be shared with the organisations providing the transport in order for them to know what transport is required. This may include bus companies, taxis companies, community transport organisations, Council drivers and volunteer drivers. Information may also be shared with other internal departments within Pembrokeshire County Council and with The Auditor General for Wales.
We will not make any disclosures to third parties for marketing purposes.
Your data will be secure and confidential at all times and we will only collect the personal information that is required to assess your entitlement to access passenger transport services provided by Pembrokeshire County Council.
3. How long do we keep hold of your information?
We will retain the information provided to us for as long as you continue to require use of the Council’s passenger transport services and your information will be securely disposed of once it is no longer required.
4. Access to my personal information?
You can find out if we hold any personal information by making a subject access request under the General Data Protection Act Regulations 2016. To make a request for any personal information we may hold you need to put your request in writing addressing it to:
Access to Records Team
Pembrokeshire County Council
County Hall
Haverfordwest
SA61 1TP
Carmarthenshire County Council
Technical Services Department
Parc Myrddin
Richmond Terrace, Carmarthen
SA31 3HQ
5. Your Rights.
Under the General Data Protection Regulations 2016, you have rights as an individual which you can exercise in relation to the information we hold about you:
· The right of access – you are entitled to request access to and a copy of, information we hold about you
· The right to rectification – you have the right to ask to have your information corrected.
· The right to restrict processing may apply – you may request that we stop processing your personal data however, this may delay or prevent us delivering a service to you. We will seek to comply with your request but may be required to hold or process information to comply with our legal duties.
· The right to object – this is not an absolute right and will depend on the reason for processing your personal information.
· The right to not be subject to automated decision-making and profiling
6. Complaints or Queries.
Pembrokeshire & Carmarthenshire County Councils endeavours to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this seriously. We encourage people to bring to our attention if they believe that our collection or use of information is unfair, misleading or inappropriate.
This privacy notice does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below:
Jo Hendy, Data Protection Officer
Pembrokeshire County Council
County Hall
Haverfordwest
SA61 1TP
Email: dataprotection@pembrokeshire.gov.uk
Telephone: 01437 764551
John Tillman, Data Protection Officer
Carmarthenshire County Council
Email: jwtillman@carmarthenshire.gov.uk
If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office as the statutory body which oversees data protection law:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Email case worker@ico.org.uk Telephone No: 0303 123 1113
7. Changes to this privacy notice.
We keep our privacy notice under regular review.
5. Your Rights.
Under the General Data Protection Regulations 2016, you have rights as an individual which you can exercise in relation to the information we hold about you:
· The right of access – you are entitled to request access to and a copy of, information we hold about you
· The right to rectification – you have the right to ask to have your information corrected.
· The right to restrict processing may apply – you may request that we stop processing your personal data however, this may delay or prevent us delivering a service to you. We will seek to comply with your request but may be required to hold or process information to comply with our legal duties.
· The right to object – this is not an absolute right and will depend on the reason for processing your personal information.
· The right to not be subject to automated decision-making and profiling
6. Complaints or Queries.
Pembrokeshire County Council endeavours to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this seriously. We encourage people to bring to our attention if they believe that our collection or use of information is unfair, misleading or inappropriate.
This privacy notice does not provide exhaustive detail of all aspects of our collection and use of personal information. However we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below:
Jo Hendy, Data Protection Officer
Pembrokeshire County Council
County Hall
Haverfordwest
SA61 1TP
Email: dataprotection@pembrokeshire.gov.uk
Telephone: 01437 764551
If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office as the statutory body which oversees data protection law:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Email case worker@ico.org.uk Telephone No: 0303 123 1113
7. Changes to this privacy notice.
We keep our privacy notice under regular review.